Thursday, March 2, 2017

Miami and Fort Lauderdale ZIP It!

Olympia Heights Branch Sales and Services Associate Wanda Graibe with her ZIP LINE mPos cart await Miami customers at the retail lobby entrance. Graibe ensures customers do not stand in line unnecessarily and  provides them prompt service. Miami Customer Service has implemented the use of the mPOS cart and ZIP LINE project at all mPOS units. Photo: Miami Customer Relations Coordinator Mirtha Uriarte

Weston Branch Lead Sales and Services Associate Bob Marx is excited about the new ZIP LINE!  “We are here to assist our customers. With the new ZIP LINE, I can do just that,” he said. Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

Fort Lauderdale and Miami customers with credit or debit cards may skip the retail line and zip through their transactions with the ZIP LINE!

The mPOS (Mobile POS or Mobile Point of Sale) device allows the processing of many simple transactions away from the full-service retail counter. 

Customers benefit from the convenience of being able to conduct transactions quickly and efficiently. Services such as Priority Mail Flat Rate postage, acceptance of prepaid mail (PC Postage) and purchasing Forever stamp booklets and other retail products (i.e. bubble wrap, greeting cards, padded bags, ReadyPost, and tape) can be transacted with a major credit card, with the option of an email or paper receipt, in the lobby.

"Working the ZIP LINE gives our customers the prompt service they deserve!" said Plantation Branch Sales and Services Associate Debbie Sampson. Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

West Dade Finance Unit Postal Support Employee/Sales and Services Associate Berthy Imbert maintains her mPOS cart stocked with all the extras customers might request. Photo: Miami Customer Relations Coordinator Mirtha Uriarte 

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