The U.S. Postal Service wants to hear from its employees.
Postal Pulse employee survey will be conducted Tuesday, May 14 - Friday,
June 14. You’ve probably heard about the survey before — and maybe you’ve even
participated in the past — but you might not fully understand what the Postal
Pulse is all about.
• The Postal
Pulse is a tool to help USPS become a better place to work. The survey measures
“employee engagement,” a term that’s used a lot these days but isn’t always
engagement refers to employees’ overall approach to their work, including their
involvement, their enthusiasm and their commitment.
survey results show USPS is improving. The survey measures engagement on a
scale of 1 to 5, also known as a “grand mean score.” Last year's results show the score was 3.34, the most significant
increase since 2015, the year the survey was introduced.
rate has increased, too: A quarter of respondents identified themselves as
engaged in 2017, up from 17 percent four years ago.
questions are designed to produce useful information. The Postal Pulse
consists of 13 questions that aim to produce insightful data that USPS can use
to make changes and improvements.
The first 12
questions were designed by experts at Gallup, the research organization that
conducts the survey on the Postal Service’s behalf. USPS added a 13th question
to gauge overall satisfaction, which is not factored into the engagement
companies and organizations use Gallup’s questions in their employee surveys.
Some of the questions might seem unusual, such as the one that asks if you have
a best friend at work. This question, like the others, helps the
Postal Service and other organizations gauge how respondents feel about their
survey has a comment box, too. The box allows you to provide feedback in your
own words, in addition to measuring the level of engagement in your environment
via your responses to the 12 questions.
have three ways to complete the survey. Beginning May 14, non-bargaining
employees will receive an email from Gallup that will contain a link to a
secure survey site.
employees will receive the survey at work and at home, also beginning May 14.
If you receive the survey at home, you can bring it to work and receive time to
complete it on the clock.
can complete the survey on LiteBlue, using personal or work computers.
You’ll need your ID number and password to log in.
survey is confidential. Individual survey responses will remain
confidential, although feedback submitted through the comment box will be
categorized and shared with USPS leadership.
If you have
questions about the Postal Pulse survey or want more information, you can email
the Employee Engagement team at email@example.com or check
out the Employee
Engagement LiteBlue site.