Are you interested in
broadening your postal horizons as a Manager, Customer Services (EAS-20)? If so, Miami
Beach Postmaster Camille Moscola-Calvo has an Ad-Hoc position available at the
Surfside Branch.
All qualified career postal employees in the South Florida District are eligible to apply. The manager will report to the Surfside Branch, 250 95 ST, Miami Beach, FL 33154, but also may work at another Post Office in Miami Beach. The Ad-Hoc position is not to exceed 90 days. Non-scheduled days are Saturday and Sunday with varied hours.
1. Knowledge of management and
budgeting techniques and principles.
2. Knowledge of postal operations in carrier stations including delivery and collection, retail sales and service, mail distribution and dispatch, and Post Office Box services.
3. Knowledge of provisions of the national agreement as they apply to delivery operations.
4. Ability to manage the work of others in order to meet production and quality goals, including planning and scheduling, monitoring performance, facilitating the flow of information, and providing technical guidance.
5. Ability to coach and train subordinate supervisors in customer services and delivery operations.
6. Ability to implement and/or oversee programs in compliance with established safety policies and security procedures.
7. Ability to establish and maintain effective working relationships with representatives of employee labor organizations.
8. Ability to communicate orally and in writing sufficient to investigate and resolve customer complaints, and to furnish information to community businesses and governmental agencies regarding postal services.
2. Knowledge of postal operations in carrier stations including delivery and collection, retail sales and service, mail distribution and dispatch, and Post Office Box services.
3. Knowledge of provisions of the national agreement as they apply to delivery operations.
4. Ability to manage the work of others in order to meet production and quality goals, including planning and scheduling, monitoring performance, facilitating the flow of information, and providing technical guidance.
5. Ability to coach and train subordinate supervisors in customer services and delivery operations.
6. Ability to implement and/or oversee programs in compliance with established safety policies and security procedures.
7. Ability to establish and maintain effective working relationships with representatives of employee labor organizations.
8. Ability to communicate orally and in writing sufficient to investigate and resolve customer complaints, and to furnish information to community businesses and governmental agencies regarding postal services.
HOW TO APPLY:
Interested employees must submit their eCareer profile,
along with a summary of accomplishments addressing the above requirements.
All
applications should be sent to the below address for receipt by Close Of
Business (COB) Friday, April 13, 2018:
Camille Moscola-Calvo
Camille Moscola-Calvo
Postmaster
1300 Washington AVE
Miami Beach, FL 33139-9998
1300 Washington AVE
Miami Beach, FL 33139-9998
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