Promoting Informed Delivery

Have you heard about Informed Delivery? 

 

It’s a free feature that bridges the digital and physical. Currently nationwide, there are more than eight million users who digitally preview their incoming mail and manage their packages — wherever, whenever — from a computer, tablet or mobile device. You can learn more about it on the Informed Delivery pages on Blue and LiteBlue, as well as usps.com, which has FAQs.

Thank you to West Palm Beach Address Management Systems Technician Karin Nolf, who volunteered to share her Informed Delivery experience in LINK (please see below). Employees who also praise the Informed Delivery feature are encouraged to share their experiences with me for possible use in various communications, including LINK.

Employees may sign up at informeddelivery.usps.com. It’s voluntary.

 

Redway, CA, Retail Associate Tivoli Wiley is one of several USPS workers who have discovered the advantages of using Informed Delivery.

Tivoli Wiley loves mail — and hates missing it when she’s on the go.

This is why the Redway, CA, retail associate recently signed up for Informed Delivery, the free feature that allows users to digitally preview their incoming mail and manage their packages from computers, tablets and mobile devices.
“I signed up so I would be able to explain to customers how it works,” Wiley said. “I can even show them on my phone.”

Wiley is one of many Postal Service workers across the nation who are discovering the advantages of Informed Delivery, a key part of the organization’s strategy to add value to mail.

Some employees say the feature has exceeded their expectations. 

"The first email I received with pictures of mail arriving soon was more detailed than I expected," said West Palm Beach Address Management Systems Technician Karin Nolf. "I shared the email with my co-workers and encouraged them to sign up, too."

USPS encourages all employees to sign up at informeddelivery.usps.com.

Sarah St. Pierre, a data collection clerk at the Central Massachusetts Processing and Distribution Center, predicted employees will become enthusiastic fans of Informed Delivery once they use it.

“It definitely is helpful to see what’s coming up, especially if you’re looking for something,” she said. 

Source: LINK