Friday, September 13, 2019

Updating Your Emergency Contacts

Nationwide, the U.S. Postal Service doesn’t have a current mailing address for about 7,000 employees. Are you one of them? If so, you’re missing important communications from USPS, including paycheck stubs, information about tax changes, salary and benefits updates, and more.
It’s important to have your current contact information, including  your phone number(s), on file in case of an emergency, such as a hurricane or a tropical storm. your manager/supervisor will want to check on your safety and well-being.

Five methods are available to update your information:

LiteBlue. Use any computer to go to and enter your Employee Identification Number (EIN) and password. Select the “Change of Address” option in the rotating carousel in the center of the page. Select “edit” to make changes.

Blue. Use a postal computer to go to, select “Log On” near the upper right-hand corner of the page, and enter your ACE identification and password. Under the “My Profile” heading, select “Address/Phone” and make changes.

Employee Kiosks. If your facility has an employee self-service kiosk, go to the main page and select the “Present Job Info/Change of Address” tab to make edits.

Telephone. Call the Human Resources Shared Service Center (HRSSC) at 877-477-3273 and select option 5. Before you can make edits, you’ll need to validate your identity with your Employee Identification Number (EIN) and your USPS Personal Identification Number (PIN).

Mail. Send PS Form 1216, Employee’s Current Mailing Address, to: HRSSC, Benefits/Compensation, PO Box 970400, Greensboro, NC 27497-0400.

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