Davie Branch Lead Sales and Service Associate Safina Ramjit was recognized for her engagement in the Point of Sale (POS) Survey. Photo: Fort Lauderdale Customer Relations Coordinator Edwin Vivas
What Survey do for the U.S. Postal Service?
The U.S. Postal Service is looking to increase revenue and overall customer retention and satisfaction, and sometimes the survey is overlooked. The data collected from surveys reveals customer preferences which helps in adapting strategies for the organization to be more successful.
Davie Branch Lead Sales and Service Associate Safina Ramjit always reminds her customers about the importance of the POS Survey.
"I explain that this survey is their opportunity to share their feelings and participate in what is in the future for the business," said Ramjit.