Story & Photo: Dr. Sharon Johnson, Employee Engagement Ambassador
One increasingly popular method for engaging employees in regular problem-solving activity is the “huddle,” a daily, standup, peer-to-peer group discussion. Huddle discussions typically last about 5-10 minutes in front of a huddle board on which the group leader or team members list problems and ideas for improvements and the leader tracks activity and results.
At the Royal Palm Processing and Distribution Center (P&DC), Engagement is a priority for employees. Employees are involved in, committed to, and enthusiastic about , the U.S. Postal Service.
Employees decorate and use the Huddle Board as a special platform for employee engagement and communication. Mail Handler Tashaunna Harrington, with 1½ years of service, enjoys updating the Huddle Board in the Small Parcel Sorting System (SPSS) operation. She tells her supervisor Antoinette Harris daily, “We need a new quote for the day."
"This is an awesome quote," said Supervisor, Distribution Operations Antoinette Harris. "Thank you for the Engage Weekly, a wonderful way to keep our employees engaged."