Saturday, October 8, 2016

EMT Apologizes for Hotline Issue; Thanks Employees for Dedication

The USPS National Employee Emergency Hotline (1-888-EMERGNC or 1-888-363-7462) is the system the Postal Service uses in the event of an emergency. It’s the official source of information for weather issues, work schedule changes, and facility status.

Unfortunately, as Hurricane Matthew churned north along the coast of Florida last night, the hotline malfunctioned, and the District was unable to record hotline messages on work schedules and facility status during critical update periods. This glitch in the system immediately was reported to USPS Headquarters and has been resolved. The USPS National Employee Emergency Hotline now is operational.

The District Emergency Management Team apologizes to all employees and also thanks them for reporting to work today. The Postal Service cares about its employees and appreciates their dedication to the district and to each other. 

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