Wednesday, October 12, 2016

Service and a Smile at Flagler Station

Miami Flagler Station Retail Associate Wanda Harris always has a big smile and positive attitude for her customers. Photo: Miami Customer Relations Coordinator Mirtha Uriarte

It’s not unusual for Flagler Station Retail Associate Wanda Harris to be recognized by customers. She receives compliments on her positive attitude and smile almost on daily basis, but customers don’t always take the time to actually send a “thank you.”

Miami Customer Rene Cabrera felt compelled to do just that after visiting Flagler Station to pick up packages. When he arrived at the Post Office and Harris took care of him and others waiting in line, he felt the need to express to someone how valuable Harris was to the U.S. Postal Service. 

“I had to tell someone about this Postal Clerk, Wanda Harris. She is outstanding and provides above and beyond customer service. She made my day.  Keep up that positive attitude." --- Mr. Rene Cabrera

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