On behalf of the Miami Passport Agency, Town and Country Postal Store employees are recognized for their achievements. Pictured from left, A/Manager Customer Services, Leonardo (Lenny) Padron; Retail Associates Serita Dallas, Luisa Fernandez, Jerry Galindo, and Cheryl Alexander; and Manager, Customer Service Operations Manny Molina. Photo: Miami Customer Relations Coordinator Mirtha Uriarte
In recognition of Miami's Town and Country Postal Store receiving a perfect score on a recent Passport Acceptance Facility Oversight Assessment, Manager, Customer Service Operation, Manny Molina and A/Manager, Customer Services Lenny Padron provided Retail Associates with a luncheon and a Certificate of Appreciation. Retail Associates Cheryl Alexander, Serita Dallas, Luisa Fernandez, and Jerry Galindo worked very diligently with the passport operation to ensure the Miami Passport Agency high standards were met daily.
"We have many efficient Retail Associates who also qualify as Acceptance Agents throughout the South Florida District,” said Molina. “The Acceptance Agents at the Town & Country Postal Store received a 100% score which represents the proficient passport acceptance service provided to our customers."