Harbor Sweets has been in the chocolate business for more than 40 years, and its top executive attributes part of its success to USPS.
The Massachusetts company began as a basement hobby of founder Ben Strohecker, who first offered sweets for sale to 75 friends and family on his Christmas card list.
Today, Harbor Sweets employs more than 100 chocolatiers and mails 25,000 catalogs to homes and businesses around the world.
Phyllis LeBlanc, the company’s president and chief executive officer, worked as a part-time chocolate dipper while in college.
“I never dreamed I would eventually buy the company and carry on Ben’s legacy of excellence,” LeBlanc says in a new video on the National Postal Museum’s site.
The 3-minute, 21-second segment is part of “America’s Mailing Industry,” an online exhibit showcasing how the Postal Service and businesses work together.
While Harbor Sweets now sells its products through gift and gourmet stores, it still relies heavily on its mail-order catalog for business.
“From our earliest days to our newest endeavors, Harbor Sweets is known the world around for pride and devotion to a tradition of producing the best, and offering it with a smile,” LeBlanc says.