The Q12 items measure how an employee feels about his or her work environment and the impact of that environment on the employee in meeting his or her needs. When answering the survey items, employees may ask their managers questions such as:
Who/What am I rating when I answer this item?
Am I rating my immediate supervisor, my department manager, my facility manager, the company, etc.?
Great managers understand that employees should use their own lens to answer the engagement items. This is the employee’s opportunity to share his or her interpretation of engagement.
Submitted by Employee Engagement Ambassador Dr. Sharon Johnson