The U.S. Postal Service is making two improvements to Package Intercept, a service that allows customers to redirect shipments that haven’t been delivered or released for delivery.
Employees who use the Passive Adaptive Scanning System will now hear a louder sound when they scan a parcel that has been designated for interception.
This change took effect August 17.
Beginning September 30, employees who use Delivery Scheme-less Sortation machines will hear the alert and see the words “Package Intercept” displayed when a parcel designated for interception arrives. Previously, only the abbreviation “PI” appeared.