PMG Jack Potter today urged employees to start the new fiscal year by building on last year’s record levels of delivery, productivity and customer service.
“Through your hard work, the Postal Service reached new record levels in every service category that we measure,” Potter said in a video to employees. “You delivered when it came to cost. And we’ve reached record levels of productivity.”
Potter warned employees not to reach any conclusions about recent reports recommending closures and layoffs. “We’re going to meet payroll,” he said. “We’re going to live up to our contracts and pay our people.” However, he added it will be important for the Postal Service to negotiate provisions in new labor contracts that “provide us the tools that we need to successfully manage the business.”
In thanking employees for maintaining consistent high levels of customer service and the confidence of the public, Potter urged every employee to do whatever it takes to grow revenue, cut costs and continue to offer good service to close the financial gap. “I know if we work together as a team, we’ll get it done,” he said.