Thursday, October 21, 2010

BSN Staff Recognizes Wanda Brown for her Outstanding Customer Service in WPB

Wanda Brown has been selected as the "Customer Support Team Member" (CSTM) for Quarter 4, FY 10. A CSTM is an employee who directly works with the Business Service Network to provide quality customer service and obtain resolution to service-related issues.

Wanda began her career as a clerk in September 1988. Currently, she is assigned the duties of secretary at the West Palm Beach P&DC.

Wanda has been instrumental in assisting the Business Service Network in successfully presenting business customers, such as Action Marketing, Anthony's Inc., Palm Beach County, and Wilen Press, with positive resolutions leading to high levels of customer satisfaction ratings.

Congratulations, Wanda! Your providing our customers with excellent service is appreciated!

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